Channels

View and manage connected channels from Settings.

Go to Settings > Channels to view the connection status and details for each channel.

Available channels

ChannelProvider
WhatsAppMeta
InstagramMeta
FacebookMeta
BeaconRenprofile

Connected channel view

When a channel is connected, the settings page shows:

  • Account name and profile picture (where available)
  • A green Connected and Active status indicator
  • Connection date
  • A Disconnect button

Not connected

If a channel is not yet connected, the settings page shows a prompt to go to Integrations > Channels to set it up.

Disconnect

Click Disconnect on any connected channel. A confirmation modal appears before the action is taken. Existing conversations are preserved; no new messages will be received after disconnection.

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