Facebook

Connect

Go to Integrations > Channels and click Connect Facebook. This opens a Meta OAuth popup (500×600px). Log in and authorise the required permissions. On success, the channel status updates to Connected and a toast confirms the connection.

Requirements

• A Facebook Page (not a personal profile)
• Admin access to the Page

How it works

Messages sent to your Facebook Page via Messenger appear in your Renprofile inbox as conversations. Replies you send from Renprofile are delivered back to the customer in Messenger.

Manage

Once connected, go to Settings > Channels > Facebook to view:

• Connected account name
• Connection date
• Disconnect option

Disconnect

Click Disconnect in the channel settings. This removes the integration and stops new messages from being received. Existing conversations are preserved.