Connect your Instagram account to Renprofile.
Connect
Go to Integrations > Channels and click Connect Instagram. This opens a Meta OAuth popup. Log in and authorise the required permissions. On success, the channel status updates to Connected.
Requirements
- An Instagram Business or Creator account
- The account must be linked to a Facebook Page
- Admin access to the Facebook Page
How it works
Instagram Direct Messages appear in your Renprofile inbox. Replies you send from Renprofile are delivered to the customer's Instagram DMs. The connected account's profile picture is shown in the channel settings.
Manage
Once connected, go to Settings > Channels > Instagram to view:
- Connected account name and profile picture
- Connection date
- Disconnect option
Disconnect
Click Disconnect in the channel settings. This removes the integration and stops new messages from being received.